Reporting Your Outage
Call 877-876-3511 and select option 1 to report your outage. This process ensures the Outage Management System locates your meter. The sooner we know about your outage, the sooner we can dispatch a crew to begin repairs.
The Power Restoration Process
Power restoration is a systematic process where crews address safety hazards and repair transmission lines, then restore power to substations, distribution lines, and individual connections.
Storm Preparedness
Prepare for possible outages by having a backup plan, such as alternative power sources for medical equipment and an evacuation plan during severe weather. Keep an updated emergency supply kit with essentials like water, non-perishable food, a battery-operated radio, flashlights, and first aid supplies.