Reliability in a Changing World: What We’re Doing to Keep Your Lights On
By Jason Cates, Chief Executive Officer
As your electric service provider, our mission has always been simple yet vital: to keep your lights on. In today’s rapidly changing world, where extreme weather events, growing energy demands, and evolving technologies challenge utilities everywhere, reliability is more important than ever. At Citizens Electric, we’re committed to meeting these challenges head-on with strategic investments, proactive planning, and a relentless focus on service.
Investing in Infrastructure for Tomorrow
Reliable power starts with a strong transmission system. In 2024, we completed several major transmission projects that strengthened our grid and improved redundancy across our service territory. These upgrades have already enhanced system stability and reduced outage risks.
Looking ahead, two significant transmission projects are currently underway. These projects will expand capacity, improve voltage stability, and create additional pathways for power delivery, ensuring that as our membership grows, our system remains flexible and resilient. These investments aren’t just about today; they’re about building a foundation for decades to come.
Storm Hardening and Outage Response
Severe storms are becoming more frequent and intense. That’s why we’ve continued to prioritize storm-hardening measures, including reinforcing critical structures and constructing infrastructure to withstand high winds and ice. When outages do occur, our crews are equipped with advanced tools and technology to respond quickly and safely, minimizing downtime for our members.
Planning for Growth
CEC conducts comprehensive load studies to ensure our electrical system can meet the growing needs of our membership. These studies help us anticipate future demand and guide decisions on where to invest in new infrastructure. By planning ahead, we can maintain reliability while supporting economic development and community growth.
Maintaining the Backbone of Our System
Reliability isn’t just about big projects; it’s about taking care of the existing electrical system as well. Our robust pole replacement program ensures aging poles are replaced before they become a risk. We’re also actively replacing older conductors to improve performance and safety. In addition, we proactively maintain and test critical components, such as transformers and breakers, to prevent failures before they occur.
Thank You for Your Trust
None of this would be possible without your trust and support. We take seriously the responsibility of powering your homes, businesses, and communities. We will always keep our focus on reliability because keeping your lights on isn’t just our job, it’s our promise.
Thank you for being part of CEC. Together, we’ll continue to build a stronger, more resilient electric system for the future.